How CipherLux collects, uses, and protects your information

Effective: January 2025

This policy applies to the Cipherlux website, mobile app, and connected services used to access dashboards, AI workflows, marketplace features, subscriptions, and exchange-linked trading tools.

1. Information We Collect

CipherLux collects information you provide directly to us, such as when you create an account, configure trading settings, or contact support. This includes your email address, display name, and trading preferences.

2. Website and App Usage

This Privacy Policy applies to the CipherLux website, mobile application, and related services. When you use our website or app, we may collect account details, device information, usage events, and preferences needed to provide a secure and consistent product experience across platforms.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send technical notices, and respond to your comments and questions.

4. Account, Trading, and Configuration Data

CipherLux may store account preferences, selected personas, strategy settings, portfolio summaries, execution history, and other configuration data required to operate product features. This information helps us personalize the experience and maintain continuity between sessions.

5. Exchange API Keys

Your exchange API keys are encrypted at rest and in transit. CipherLux never stores your withdrawal permissions and only requests the minimum permissions required for trading operations.

6. Payments, Credits, and Billing

If you purchase credits, subscriptions, or other paid features, payment processing may be handled by trusted third-party providers. CipherLux does not store full payment card details on its own systems and only retains the minimum billing information necessary for transaction records, support, and fraud prevention.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorized access.

8. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our platform, as long as those parties agree to keep this information confidential.

9. Data Retention and Deletion

We retain information only for as long as it is reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When retention is no longer required, we delete or anonymize the relevant information in accordance with our internal policies.

10. Children's Privacy

CipherLux is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at admin@cipherlux.com.

Cipherlux may update this Privacy Policy from time to time to reflect product changes, legal requirements, or security practices. Material updates will be reflected on this page.